Jamchik Support

Help with the iPhone app and your learning progress

Most issues can be fixed by closing and reopening the app. Jamchik does not require an account, so there is no password to recover.

My progress is missing

Progress is stored on your device. If you exported a backup from Settings, import that file. Deleted local data cannot be recovered from a Jamchik server.

Notifications do not appear

Open iPhone Settings → Notifications → Jamchik and allow notifications. Reminders are scheduled locally on your device.

I found a wrong answer

Email the unit number, the task text, and a screenshot if possible. We will review the content and include corrections in an update.

The layout looks wrong

Tell us your iPhone model and iOS version and attach a screenshot. This helps us reproduce safe-area or scaling issues.

Does Jamchik charge money?

No. Version 1.0 is fully free, has no advertising, and contains no subscriptions or in-app purchases.

How do I erase my data?

Uninstall Jamchik or clear its local storage. Export a backup first if you may want to restore your progress later.

Still need help?

Write to us in English or Russian. Include your device model, iOS version, and a short description of what happened. Never send passwords or payment details.

Email dev@jamchik.com